Ronda is the one you talk to when you first call and I loved how nice and informative she was, she got me a same day appointment which is hard since it the places I called had a three week wait period. Ed showed up at my home to inspect he looked at the thermostat and the outside unit before diagnosing my problem. I’m a first time home owner so I very much appreciated his patience with my questions. He went above and beyond and truly cared about my situation I didn’t feel like he was there to just make a sale. He told me to take my time and that I could always call if I needed more information. I definitely will recommend and go back to them.